Refund policy

Digital Products (Planners, PDF Downloads, Templates, etc.)

Due to the nature of digital products, all sales are final.

Once a digital file has been downloaded or delivered, we do not accept returns, exchanges, or refunds.

If you experience any issues with your download or receive a defective file, please contact us within 7 days of purchase, and we will be happy to assist you in resolving the issue.

Physical Products (Sweatshirts and Other Print-on-Demand Items)

All of our products are made specifically for each order. Because of this, we do not accept returns or exchanges for incorrect size selections, color choices, or changes of mind after purchase.

If your order arrives damaged, defective, or contains a manufacturing error, please contact us within 30 days of delivery. Include clear photographs showing the issue so we can evaluate the situation.

If a manufacturing defect or damage during production or shipping is confirmed, we will offer a replacement or refund as appropriate.

There is no need to return the damaged product to receive assistance.